|
|
Post by 2lateagain on Mar 6, 2017 10:00:41 GMT 10
Few months ago as we were off contract with Australias dearest phone provider and the NBN has just arrived in our area, fixed wireless, decided that we would go NBN as that is the way of the future. Chose a provider in one of the larger towns in Victoria who all spoke in a language I could understand. Signed up for internet plus phone. Received the modem very quickly and the aerial was fitted, good to go on internet, asked where the phone was and that would be about 2 weeks before connected as the dearest phone provider claimed that our client number that had been correct for paying bills for the past 2 years was not correct and they would have to work off the telephone number.  So it took some 6 weeks to get the phone switched over to NBN. Finally got it, but took another 3 days to get it so we could make calls, then we found we could make one call and then nothing, the phone was dead, but could receive calls. Told to turn it off at the power point so that it could all 'reset'. Just about wore the switch out turning off and on. Finally decided to try an old push button phone and found that that worked all the time. So rang the maker of the cordless phone that we use and was assured by an operator overseas that all their phones were NBN compatible. After much mucking around I found that by plugging in the old phone through a series of adapters it made the cordless phone work all the time. All now working fine.  Last Saturday we had some rain and got out of bed to no internet, thus no phone. Called provider and checked some settings, nothing that they could do except put in 'not working advice' to their provider. So all weekend nothing except red lights and a sore finger from switching off and back on. This morning rang the provider in Victoria and asked to go through the settings again and found that 'somewhere' along the line another letter has been added to our log in name. So for the time that we have had the NBN, at least one third of the time we have not had a phone that worked 100%. Have spoken to others who are having similar problems. This is the way of the the future. We live in a heavily timbered area on the south coast, if the tower goes down with fire or blackout we are on our own, as in the last major fire the mobile tower was destroyed and was out of action for some 7 days. At least with the copper wire if the exchange survived we had some contact.  Graham |
|
|
|
Post by Mustang on Mar 6, 2017 11:00:47 GMT 10
Hi Graham, Can only sympathize as we have two accounts with the big company Private & Business guess what the don't talk to one another?  ? Once all contracts are up we will forget the business. My daughter is on NBN in Tassy,slow as a wet week. We are also in a fringe area by about 1/2 kilometer & have to stay with T**stra. |
|
|
|
Post by bobt on Mar 7, 2017 22:58:39 GMT 10
Thanks for the warning.. Its a story I have heard before. We got the letter in the mailbox telling us that NBN was in the street. So now I gotta take a walk down to my favorite Telstra Shop and see what they can do for me. Funny breed these telecommunication providers my youngest and my father have both had nothing but grief from my favourite company where I have only ever had trouble when I have dealt with them over the phone... so now I got to their shop.. and sit there... until its all resolved  Graham it will be ages before the new network is as robust and reliable as the old.. |
|
|
|
Post by Mustang on Mar 8, 2017 7:05:30 GMT 10
We also ONLY deal with the shop, I had a deal over the phone while travelling, Colleen wrote down all the details, went to the shop & it was a hoax!!!!
|
|
|
|
Post by 2lateagain on Mar 8, 2017 11:19:27 GMT 10
bobt. maybe cable is better, we really need a battery backup unit for the bit on the wall and the modem and that is only good if there is power to the tower up the road, if that goes down it is back to the string and tin cans from house to house, I think it was called party line cause all will be in the same boat, just hope that we do not need emergency services as we have to go outside to use the mobile phone, bit better now with the 3g at one stage it was almost get up on the roof to get a signal. I was told that it was because of a black spot, but the only black spot I could find was on wife's tomato's so if the tomato's cause the phone not to work, I am wondering what all the other things are doing that she grows, could explain a lot of odd things that are happening!!!!!!! Just a thought, maybe leeks is why the tank has lost water!!!!!
Graham
|
|
|
|
Post by tim on Mar 10, 2017 8:14:59 GMT 10
I've been on the NBN for coming up to two years. It took a little bit of messing about to get it installed, but it hasn't missed a beat since. We had pretty good ADSL beforehand but the NBN comes in at around 14X faster.
Tim
|
|
|
|
Post by bobt on Mar 14, 2017 19:54:32 GMT 10
I have had 3 letters and 2 phone calls about switching. Gotta go speak to the wizards later in the week when I am home again. Not sure I am going to be excited?
|
|
|
|
Post by kiwijim on Mar 22, 2017 13:03:05 GMT 10
We have been on NBN since last Nov, nothing but trouble, the system was dropping out ( at the start ) about once every two days, but as time went by this increased , till it was dropping out up to 5 times per day and for a duration of over an hour at a time,
After many calls to some person in some foreign country who could hardly speak english, I am finally satisfied with the service we now have, that is after Telstra have replaced their Modem for the Fourth time. !!!
The biggest trouble with this NBN set-up, is that all incoming services have to first go through their Modem, if this fails, you will loose your phone connection as well as your Internet, If I had a choice, I would not have had this service at the start, but we have been told that the old service was going to be disconnected very soon and if we didn't change over, we would have nothing !!!
SO Guys , if you are going to change over, I wish you well, lets hope you have a lot better luck with it than what we have had here in W.A.
K.J.
|
|
Deleted
Deleted Member
Posts: 0
|
Post by Deleted on Mar 22, 2017 15:32:07 GMT 10
We have NBN for more than a years and it is fast and faultless.
Our provider is Inet
Just wonder if the system works better in Tasmania
|
|
Deleted
Deleted Member
Posts: 0
|
Post by Deleted on Mar 22, 2017 15:59:00 GMT 10
We have NBN for more than a years and it is fast and faultless. Our provider is Inet Just wonder if the system works better in Tasmania Probably does Arthur population plays a part if every household in Tassie logged on it would be a similar load to a small town like Gympie in Qld . The problem seems to be extra bad as more and more join the NBN as load increases speed drops Where we are it is hopeless Telstra mobile is 2-3 times faster and even ADSL is quicker than NBN and no drop outs |
|
|
|
Post by Mustang on Mar 23, 2017 7:43:16 GMT 10
We have NBN for more than a years and it is fast and faultless. Our provider is Inet Just wonder if the system works better in Tasmania Probably does Arthur population plays a part if every household in Tassie logged on it would be a similar load to a small town like Gympie in Qld . The problem seems to be extra bad as more and more join the NBN as load increases speed drops Where we are it is hopeless Telstra mobile is 2-3 times faster and even ADSL is quicker than NBN and no drop outs What an absolute shambles for a company the size of Testra? We are on ADSL2 & it works fine. Apparently there are so many new suburbs being built in SE Qld we will be years away, by that time I'll be sitting on the step whittling sticks. |
|
|
|
Post by 2lateagain on Mar 23, 2017 17:21:04 GMT 10
We have had about 10 days now without total dropouts, but the phone did stop working, we did up our speed from 12 mbs to 25 mbs as things were VERRRRY slow and in the evening we would be lucky to register a 5 to 6 mbs, too slow to watch any videos, so upped the speed and now in the evenings we run at about 10 if we are lucky, not much better than what we had and not a lot of the residents that our tower services are hooked in yet. From what I can find out it does not have a great deal to do with your provider, but how much the local system can handle and our system seems to be lagging, it is supposed to service 355 houses in our area, so by the time they are all hooked up and using it we will probably have to go on a "take a ticket and wait" system. I might have to learn to whittle also.
Graham
|
|
|
|
Post by bobt on Mar 23, 2017 17:31:17 GMT 10
I don't know how big the NBN company is but Telstra is not the one installing the NBN About NBN the CompanyDid the right honorable thing yesterday, went to the Telstra Shop.. Popular place, everyone else was there too. Wondered off to look in the shops and have a coffee they sent me an SMS when it was my turn. The Telstra guy told me they were having problems in my area with access, some people were with out phone/internet/foxtel for weeks. Telstra were having a lot of trouble resolving the problems because they had to work through a 3rd party (NBN Co). His words were 'based on what you currently have you will not notice any network performance improvements. You will be better off waiting a couple of months' So that is what we are doing. This afternoon I was outside leaning on the lawn mower and the next door neighbour came for a chat. She told me they made the switch (they are with Optus) they have not had the home phone or internet working for the past 4 weeks. They had their modem changed 3 times. The wonders of 'bleeding edge' technology |
|
|
|
Post by snoops on Mar 23, 2017 18:51:53 GMT 10
The NBN came to our neighbourhood a few months ago. Fibre to the node. Went for a fast connection (100mbps) thinking that if I get a quarter of that I'd be happy. It hasn't dropped below 70mbps since it was connected (that took 1/2 hour) and is quite often running at closer to 90. To say I'm happy is an understatement.
We chew through around 700 to 800 Gig a month. Price ended up cheaper than our ADSLII+ connection overall. Old connection included phone line, 500 gig of data and all calls, the new connection is 1000 gig, phone line but all calls are charged for - considering we don't even have a home phone plugged in, this wasn't a bother, so it ended up well for us.
From what I've seen on other forums, some ISP's don't buy enough bandwidth from NBN co so connections can be horrid. We went with Telstra and spent the dollars as we are heavy users, and it's worked well for us.
Oh, and as mentioned, Telstra have nothing to do with the installation or rollout of the NBN - they are an ISP like all the others paying to use the new network. What Telstra does do is buy enough bandwidth to keep their customers happy (as much as that's possible)
|
|
|
|
Post by bobt on Mar 23, 2017 18:57:02 GMT 10
Nice to hear a happy story.
|
|
|
|
Post by atefooterz on Apr 2, 2017 5:00:52 GMT 10
The variables are the copper line condition and the exchange. When telstra had local call centres, many of my constant ringers in were from Tassie, much was fixed with new copper roll out to enable ADSL2, so now the shorter link from fibre to home should be better in many areas.
My son has had NBN in Greenwich near North Sydney, so no drama and always 100MBS speed. His mate saw that & signed up but so far is mostly sub ADSL2 speed, reliability, this will change when his suburban local exchange gets upgraded... one day.
Since the T3 sell off Ziggy`s parting gift was all services, repairs being via contractor companies. During my time, 2008-2010, before our cheap company was replaced by a cheaper one in the Philippines, was bigpond cable & the visionstream guys who were shafted by the Mexican Sol, who almost halved their pay per call... so the techs who also did foxtel, that shared the cable, ignored the bigpond stuff until a rocket went off!
After about a year each contractor had to do a minimum bigpond number or be cut off from the foxtel gig! If you already had Optus cable instaled it had a brand new copper phone line built into the cable, i have heard of a few instalers using the unloved dead Optus cable phone line, as the pre existing sometimes PMG instaled line was sub standard.
|
|
|
|
Post by Mustang on Apr 2, 2017 9:30:09 GMT 10
Gee so much old stuff trying to tie in with the new??? Its almost corruption.
|
|
|
|
Post by bobt on Apr 12, 2017 17:01:15 GMT 10
How much copper is out there???
|
|
|
|
Post by atefooterz on Apr 12, 2017 17:53:06 GMT 10
Lol what Murdoch loving mod removed my factual post? BobT the real issue is not so much how much copper but of what quality. There was a dream that privatised service would allow the network to dodge the replacement bullet.
"quote wiki To become competitive Optus would need to lay its own local phone network. To provide a killer application for this, the Australian Federal government sold subscription television licences. Optus, as well as the Seven Network, businessman Kerry Stokes and American cable company Cablevision, formed the Optus Vision consortium. News Corporation and Telstra created the rival Foxtel consortium.
Telstra's local phone network did not have the capability to deliver Foxtel pay television to consumers in the early 1990s, so Telstra identified a need to create a broadband network to support this new product.
As Telstra and Optus could not agree on terms for a joint broadband cable roll out, they laid two competing cable networks, in addition to Telstra's existing copper network, at a combined cost estimated of over A$6bn.
Whilst Telstra focused on creating a broadband network specifically for broadcast, Optus designed their cable network to provide telephony services in addition to broadcast television.
Optus is no longer a customer of Telstra's after deciding to move the funding used to lease Telstra's copper network into constructing their HFC network, the first HFC in Australia." end wiki.
On some areas a system called loaded pairs, was rolled out, when copper became very expensive in the 1960-70s. The issue became known when ADSL1 would not work due to interference of the signal, by ADSL2 customers were just told no we cannot connect you! After T3 selloff most affected areas already had foxtel roll out so were directed towards a fast cable connection as the only option. Ironically in Sydney the 2 main areas are also hilly and have the worst 3 & 4G coverage, luckily due to many customers a big roll out of small transmitter repeaters on a mix of electricity poles and street poles have helped many blackspots.One area is very anti kids getting fried by microwave signals, so blocked numerous tower or building placement locations that would have helped.
|
|
|
|
Post by Mustang on Apr 16, 2017 16:26:12 GMT 10
Lol what Murdoch loving mod removed my factual post? Mods not guilty Ate, we don,t know where it went? (We do not remove anomalously, you would always be advised) Perhaps VV borrowed it |
|
|
|
Post by atefooterz on Apr 16, 2017 19:33:35 GMT 10
Lol what Murdoch loving mod removed my factual post? Mods not guilty Ate, we don,t know where it went? (We do not remove anomalously, you would always be advised) Perhaps VV borrowed it I had a brain fail, so appologies, this site loads weird, at my current dodgey location wifi and it is indeed still there but failed to load when i looked last, normally only happens with picture heavy pages. Usually i double check at maccas or a mates but jumped the gun this time lolz! |
|
|
|
Post by bobt on Apr 16, 2017 21:52:09 GMT 10
Mods not guilty Ate, we don,t know where it went? (We do not remove anomalously, you would always be advised) Perhaps VV borrowed it I had a brain fail, so appologies, this site loads weird, at my current dodgey location wifi and it is indeed still there but failed to load when i looked last, normally only happens with picture heavy pages. Usually i double check at maccas or a mates but jumped the gun this time lolz! May or may not 😁😁 forgive.. Was trying to find out who could have deleted it. Only 3 of us can 2 didnt the 3rd has not been on this site for ages and would have told me if they had. The wonders of technology. 😉 |
|
|
|
Post by atefooterz on Apr 17, 2017 16:56:47 GMT 10
I had a brain fail, so appologies, this site loads weird, at my current dodgey location wifi and it is indeed still there but failed to load when i looked last, normally only happens with picture heavy pages. Usually i double check at maccas or a mates but jumped the gun this time lolz! May or may not 😁😁 forgive.. Was trying to find out who could have deleted it. Only 3 of us can 2 didnt the 3rd has not been on this site for ages and would have told me if they had. The wonders of technology. 😉 I promise to not go off before having a solid connection view! |
|
|
|
Post by bobt on Apr 18, 2017 9:55:49 GMT 10
seems my 'wink wink' fell off thanks to my technology.
I see that the quality of your NBN service depends very much on your place of residence.
I have 2 tin cans and a ball of string as well as a blanket and a box of matches so I should be ok..
|
|
|
|
Post by kiwijim on Apr 18, 2017 10:38:18 GMT 10
Hi there Bobt, Here's a wee quote....."blanket and a box of matches so I should be ok.. " Hope you aren't thinking of " UGLY AS SIN" ........ again ?  K.J. |
|
? 
