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Post by atefooterz on Apr 18, 2017 19:01:52 GMT 10
If anyone has advanced twitter searching skills and a lot of time check out the hillarious sad and alarming conversation with the then opposition member for communications M Turnbull & @8footerz, after i called him out on his stance he went onto lie then dig a hole to confirm his alternate universe to truth and facts that would make our "the don trump", be bigly proud! Hang onto those tin cans and string, plus 1980s Aussie made greenlights! I still have a box with timber that stays intact & not splinter into hundreds of bits... without flame when striking,
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Post by 2lateagain on Feb 14, 2018 17:30:21 GMT 10
So one again we are being led up the garden path, it all seems to be someone else's problem. For a couple of months we have been getting a speed of around the 22 to 23 mbs, paying for 25 mbs, but over the last week it has slowed down again, this morning it was just making 10 to 14 mbs, lodged another complaint, second in 3 days trying to get someone to look at the problem, finally got an e-mail from AAPT to say that they want more tests done by me over the next 2 days of peak and non peak readings and if that is not done and forwarded in the specified time (2 days) the case is closed. As we will not be here tomorrow it now looks like the case will be closed.
This afernoon we got the following message from our supplier..
Thank you for the speed tests. I can see that the speeds you are receiving vary quite a lot. This is due to the nature of NBN wireless. As there is no physical connection to the house, the signal that you receive can vary due to many different things.
The service plan you are on is up to 25mb/s download and up to 5mb/s upload. Unless you are basically next to a tower, the speeds you are expected to receive will not be at those speeds. The speeds you are receiving should be more than enough to do most things on the internet.
In conclusion, the service we are providing you meet the specifications that they NBN Co set. There is nothing that can be done to increase the speed from our end.
Kind regards,
So we are paying for service that we were never going to get and to boot the phone seems to have to take a day or two off every so often and it not until you want to use the phone that you become aware that it all has to be turned off and reset again which takes about 5 minutes, so if we have an emergency we have to ask it wait and to use a mobile requires a quick walk around the yard to find a service, but I do know that I can get a good signal standing on the roof of the house. I think the future generations are going to be very upset with my generation when they find out that we actually took two steps back with the NBN in country areas.
Very p***ed off Graham
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Post by snoops on Feb 14, 2018 20:21:33 GMT 10
Keep at them, they are dropping your bandwidth to feed someone else who's complaining. The towers can supply 100's of people at full speed - I've worked on these systems, but the ISP's only buy limited bandwidth off the NBN and will blame the NBN for their own tight arsedness (is that a word?)
If you keep pushing, they'll bring your speed up at yhenexpense of someone else.
Hang in there - was in some meetings the other day about the 5G rollout - this will render the NBN as it sits now obsolete. The NBN will have to upgrade their towers to 5G to stay in the game. Think data speeds up from 100Mbps max now to 3,000Mbps easy - on your mobile phone.... It doesn't work like 4G or fixed wireless, it shapes a focused funnel to your device and is almost as fast as an ethernet cable. Users online from each tower will become a redundant argument too. Very exciting. Will start to be rolled out late next year. 👍😊
Tech is moving far faster than most can keep up with or anticipate. It's being trialled in Australia right now by multiple companies hoping to score a slice of the pie - Telstra has a contract out now and will choose a partner before the end of the finansial year by the looks of it.
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Post by Mustang on Feb 19, 2018 8:27:37 GMT 10
We live at the most Southern end of Caloundra & have been lucky enough to have been ignored. The computer is running on ADSL 2 which gives us enough speed to comfortably do what we want, hopefully when they get to us all this old technology will be rectified?
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Post by bobt on Feb 20, 2018 9:56:15 GMT 10
We live in the middle of suburbia.. All our neighbours are on NBN. Chatted with the local Telstra People awhile back. They told me Telstra was going to stop supplying NBN connections for the next 12-18months. Its causing them more grief. I am happy I don't want to swap over..
The bit that annoys me the most is you have to have power so the modem works so you can make phone calls.. My alarm system connects to the outside world via the phone line.. So if I switch to NBN Turn the power off to my house you disable my alarm system.. I would have to put a battery backup into my house $$$$
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Post by tim on Feb 20, 2018 14:15:28 GMT 10
Ours has battery backup. I think its still available as an option, if you press them.
Tim
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Post by 2lateagain on Feb 20, 2018 17:17:13 GMT 10
We were told when we got the system that the battery backup was no longer included in the setup, we pushed hard for it, but we eventually fell over trying to keep up with all the reasons that the battery backup was no longer supplied, so today we have had no phone or internet because there was electrical work on the mains, went off at about 9am and came back on about 5.30pm apparently because there was a union meeting in Nowra some 25 kms away and the ones doing the work were not allowed to turn the power back on, they finished at about 2.30pm so we had to make numerous phone (mobile not from the roof) to get someone to come and finish off the job so we could have our power back. Makes me wonder just how the older generation survived any sort of work with all the rules and regulations that seem to be in place for everything now.
Grrrrrrrrrraham
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Post by bobt on Feb 21, 2018 21:20:08 GMT 10
its called progress
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Post by bobt on Jan 31, 2019 20:57:23 GMT 10
Monday was the day I got "NBN'd" Had to come home from my leisurely stay at the beach. Had to get outa bed early too.. Now I have one house phone that works instead of 4 and the alarm system no longer functions the way I need it too. How does it go.. throw some more $$ at it. Alarm system next week so I get to stay home longer. Off to Telstra next week too I understand they can wire things up so I can have additional phones connected. aaaarr the wonders of modern technology
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Post by Mustang on Feb 7, 2019 8:10:59 GMT 10
Monday was the day I got "NBN'd" Had to come home from my leisurely stay at the beach. Had to get outa bed early too.. Now I have one house phone that works instead of 4 and the alarm system no longer functions the way I need it too. How does it go.. throw some more $$ at it. Alarm system next week so I get to stay home longer. Off to Telstra next week too I understand they can wire things up so I can have additional phones connected. aaaarr the wonders of modern technology We are next apparently? haven't had any notice but a neighbor is on, with all of the above problems. A guy jerking the wires a few weeks back said things have improved so reception should not be any worse than the current ADSL 2. I will stay put as long as I can. We have always had to put up with telstra as our area is in lousy reception, Is any one with IInet?
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Post by pisces51 on Feb 7, 2019 11:47:13 GMT 10
When I bought my current residence 3 and a half years ago (I'm 100kms south of Sydney on the coast), I decided to see if I could survive without a fixed landline. I would use a mobile phone as my "wifi hotspot" for internet access, and have the phone available for text and talk when necessary.
Well, the roof hasn't fallen in, and I've managed to get acceptable coverage for all my requirements - not only in my local area, but also in some regional areas in NSW that I travel to throughout the year.
My mobile phone from 3 years ago is only able to get 3G, so I've since bought an additional cheap unlocked phone that operates on 4G. I use that second phone purely as a "wifi hotspot" for connecting my laptop and tablet to the internet. By chasing the latest cheap mobile phone plan deals available (see here ), I can get access to the internet cheaply. For example, I am about to start a plan with 'Catch Connect' that gives me 54Gb of data, free text/talk, and lasts for 90 days. It cost me a total of $5 for the sim card, delivered to my home. When the 90 days expires, I'll chase the next good deal to carry on with.
The new 5G mobile technology that is being rolled out this year will supposedly give speeds as good as the NBN, so I'll eventually get a phone that's capable of working on that.
At the moment, my total monthly costs for phone recharges is about $25. The 3G phone gets a $20 recharge each month on the Woolies/(Telstra) network, and the 4G phone is currently on an Optus starter pack giving text/talk plus 35Gb data for 1 month, which cost me $9 on sale.
My set-up could be something others could explore if you want to ditch the fixed landline connections to your home.
cheers, Al.
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Post by Mustang on Feb 8, 2019 17:07:09 GMT 10
Gee whiz, You are doing a great job there Al juggling costs, my plan costs $230 a month. We do need a plan large enough to handle our ebay & Amazon businesses in four countries, but one wonders As you mentioned when 5G comes through, apparently, it will do all the NBN is currently handling from a mobile? Brent
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Post by pisces51 on Feb 8, 2019 21:46:48 GMT 10
G'day Brent,
Yep, the set-up I have is not for everyone, but I'm sure a lot of people are paying heaps of money to the telcos that they don't need to. In the many social groups I'm involved with, the people are in the age range 60 to 90 years, with most in their 70s and 80s. All this NBN and mobile phone stuff is so darn complicated for them to get their heads around. The NBN came through our region about 12 months ago. The oldies got the new connection to their houses, and a white modem in a box was dumped on their doorstep. Lots of head-scratching about what they are supposed to do with this box???
The minimum plan for NBN is around $60 per month. These oldies use about 1 or 2GB of the monthly data allowance. Maybe ring the kids/grandkids a couple of times each week on the home phone. And EVERY month they fork over $60 for the privilege.
On top of that, their kids have badgered them to get a mobile phone as well, so the kids can be in touch with the oldies 24/7 if necessary. So there's a monthly mobile phone bill on top of the NBN bill. Possibly $80 per month total - just for a few phone calls, a couple of texts, and 1 or 2Gb of internet use.
Man!, the telcos are making a motza out of these people!!
cheers, Al.
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Post by bobt on Feb 11, 2019 22:51:39 GMT 10
Geezzz Al..
I pay $50 a month for the house phone for the privilege of having the alarm system connected so it can ring a couple of us when it activates. Now that I have NBN the alarm is not compatible so I am up for a new one and a new way for it to communicate with me. Plus I have other stuff connected too. Your spot on you have to stay on top of it. I did get to reduce my monthly bill with Optus last year and increased my data capacity :-)
Brent my neighbours had their NBN installed 2 years ago, I have been able to put it off till now..
Just for interest sake. I was charged $9.95 for the delivery of the modem I didn't want..
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Post by Mustang on Mar 7, 2019 13:19:02 GMT 10
Another month has turned, can members tell me which NBN company's to avoid? Every time I have tried another company other than Telstra I have ended up in a big hole.
Apparently Telstra have a $60 annual fee for a Platinum service where you get straight through with problems? (platinum for Telstra, go figure) Cheers
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Post by pisces51 on Mar 8, 2019 14:55:14 GMT 10
G'day mustang, It's not that simple. Depends on this and depends on that.
cheers, Al.
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Post by bobt on Mar 9, 2019 23:06:44 GMT 10
I am Telstra thru and thru. Only ever deal with them over the counter in the shop, always had good service from them. In my working days I dealt with both Optus and Telstra, Optus was the cheapest but Telstra had the network and support.
Good luck..
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Post by snoops on Mar 10, 2019 7:16:31 GMT 10
Another month has turned, can members tell me which NBN company's to avoid? Every time I have tried another company other than Telstra I have ended up in a big hole. Apparently Telstra have a $60 annual fee for a Platinum service where you get straight through with problems? (platinum for Telstra, go figure) Cheers Do you know what technology will be delivering the NBN in your area? Thia could make a difference to who may be most suitable. Also what speed and data limits you're likely to need.
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Post by Mustang on Mar 10, 2019 9:54:36 GMT 10
Another month has turned, can members tell me which NBN company's to avoid? Every time I have tried another company other than Telstra I have ended up in a big hole. Apparently Telstra have a $60 annual fee for a Platinum service where you get straight through with problems? (platinum for Telstra, go figure) Cheers Do you know what technology will be delivering the NBN in your area? Thia could make a difference to who may be most suitable. Also what speed and data limits you're likely to need. Hi Snoops, We run an online business from home with Netflix on the TV, but we don,t play games or need super fast. I have ADSL 2 & it does every thing we need.
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Post by Mustang on Apr 2, 2019 19:10:39 GMT 10
I am Telstra thru and thru. Only ever deal with them over the counter in the shop, always had good service from them. In my working days I dealt with both Optus and Telstra, Optus was the cheapest but Telstra had the network and support. Good luck.. We have gone with Telstra, got a better home & mobile rate with an arm twist. Hooked up the new box today, took a few minutes & works fine (touch wood)
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Post by Warrenk on Apr 2, 2019 21:45:54 GMT 10
Lost the NBN today since early this morning until about an hour ago. No phone or internet and due to lousy signal strength limited mobile phone service. About 4 times we have lost NBN in the last month, but today was the longest outage.
Warren
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Post by kiwijim on Apr 3, 2019 4:36:15 GMT 10
It seems that I'm not the only one with NBN problems, at least it's good to know that the majority of Members are enjoying the same down times that I have experienced for over three years since being connected to this Hopeless Network,
If they were to give me a Dollar for every time I have lost the connection since being conned into connecting with NBN, I reckon I could go out and pick up a good Classic Van, "no worries"
I must admit My connection breaks are getting shorter, that is, I quite often turn on the computer to find that page telling me that there is no network, but as soon as I hit the enter button, up comes the logon screen,
But again I lost connection for about 12 hours overnight yesterday, the funny thing was that after doing the usual cable checks, I pulled out the transformer for the Modem, waited 15 sec plugged it back in and away it went, good as gold.
Weather doing this coincided with telstra start-up I don't know but, it's been going OK since then, fingers crossed !!!
K.J.
P.S. Anyone want a heap of superseded Modems, at last count Telstra have sent me four, each one bigger than the previous one.
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Post by Mustang on Apr 3, 2019 16:39:53 GMT 10
Hi Kiwi Jim, I wonder if it is your distance from the node? (box of tricks) Our telstra box is on the neighbors front lawn? (almost on ours) Cheers brent
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Post by kiwijim on Apr 3, 2019 19:38:53 GMT 10
Hi Kiwi Jim, I wonder if it is your distance from the node? (box of tricks) Our telstra box is on the neighbors front lawn? (almost on ours) Cheers brent G'day Brent, Our node is about the same distance away, outside the Neighbors front fence, no more than 10mt from our house. I know because when the contractor laid a new cable from the connection box at our house, down to the Neighbour's box, they cut the cable with their digger, never knew a thing about it until I got a bill from Telstra for $2200.00 claiming I had caused the damage by digging the hole, Little did they know that at the time, I was laid up with a crook back !! The cheeky Buggers had even taken a photo of the damaged cable, only trouble with that was, it actually dobbed-in the Contractor, as the picture clearly showed the marks in the dirt made by the digger bucket, When I pointed this out to Telstra Complaints Dept, they thanked me and said, I wouldn't hear anymore about it , I wonder if I had paid the bill, would they still have thanked me Cheers Jim
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Post by Mustang on Apr 4, 2019 14:37:02 GMT 10
WOW, of course they would have accepted your payment, then if you had discovered the error after, you would have had to jump through fire hoops to get your money back.......without a apology.
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